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Privacy Policy

How enquiry information is used.

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Privacy Policy

This website collects business contact details and requirements to respond to enquiries. Enquiries are stored in the website database. A necessary session cookie protects forms and admin login. Contact info@rstenergy.com regarding your information.

Last updated: 2026-10-17

01Information you provide

RST Ecoenergy Pvt. Ltd. collects the details you submit through this website. Depending on the form, these include your name, organisation, email address, mobile or WhatsApp number, selected product, quantity, application, department and requirement. Demonstration requests may include proposed dates, location and evaluation preferences. Please provide accurate business contact details.

02Downloads and resource requests

Protected document downloads require contact details and the form checks shown on the download request. These details allow RST to provide the requested resource and respond to related questions. A download request does not give blanket consent for unrelated marketing. Download links and access tokens may be recorded to manage access and prevent misuse.

03Careers applications

When applying for a role or partnership, you may provide your experience, qualifications, message and CV. RST uses this information to review the application and contact you about it. Submit only documents you are entitled to share. Do not include passwords, bank details or sensitive identity documents in a general application.

04Support and warranty requests

Support forms collect the selected product, problem description, contact details and, where relevant, invoice or supply-document references, serial numbers and supporting PDFs. These details help RST identify the supplied system, review coverage and arrange the next support step. Submitting a claim does not automatically establish warranty eligibility.

05How information is used and accessed

Submitted requests are stored in the website database and may generate email notifications for the RST team. Information is used to respond to enquiries, prepare quotations, assess demonstrations and applications, provide resources, handle service requests and protect the website. Hosting and email providers process information needed to operate these services. Access is intended for authorised personnel handling the relevant request.

06Cookies, security checks and external platforms

The website uses necessary session data for forms and administrator access. If you use the appearance switch, this browser stores your light or dark preference locally so it can be used on later visits. Security checks may process technical information such as IP addresses, request timing and browser information to reduce abuse. If an external anti-spam service is enabled, it processes data under its own notice. Embedded maps and videos, social links and WhatsApp can involve third-party services with their own cookies and privacy practices. Review their notices before using them.

07Documents and safe submissions

CVs and supporting PDFs are intended for restricted staff access through the website’s document-access process. No internet service can guarantee absolute security. Do not submit classified information, operational defence details, confidential drawings or third-party restricted material through public forms. Contact RST to agree an appropriate exchange process first.

08Retention and your requests

Information is retained for the relevant enquiry, recruitment, resource or service purpose and any applicable record-keeping or dispute requirements. Contact info@rstenergy.com to request information about your submission, correction or deletion, or withdrawal of consent where applicable. RST may need to verify your identity and assess any continuing legal or contractual reason to retain a record. Withdrawal does not undo processing already carried out.

09Contact and notice updates

For privacy questions or concerns, email info@rstenergy.com with the subject Privacy request and enough information to identify your submission. Avoid sending sensitive documents in the first email. This notice describes website processing; separately agreed project or supply arrangements may contain additional terms. Updates will be published on this page.

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